Cervical Memory Foam Contour Pillow for Neck and Shoulder Pain
- đERGONOMIC DESIGN: The contour pillow features an ergonomic design to help keep the neck bent naturally, support and align your head, neck, shoulder to maintain a good sleeping posture. The specific grooves on the sides allow your arms to have a good rest for perfect support and avoid numbness.
- đREDUCE NECK & SHOULDER PAIN: Made of high-quality memory foam bed pillow to help you reduce neck and shoulder pain. Itâs is moderately firm and meets your body curve well for promoting blood circulation. You will enjoy a good sleep and refresh your body with our orthopedic pillows.
- đADJUSTABLE TWO HEIGHT: TWO SIZE:64*(12.5/10.5)*36cm/25.2 x (4.1/4.9)*14.2inch (L*H*W).you can sleep on both sides for better support. Perfect for back and side sleeping. The height and firmness fit all kinds of people. The higher side provides better support for the head and cervical so back sleepers with cervical issues can use the higher side to keep your neck aligned with your body. The other side/stomach sleepers can use the lower side which can help relieve shoulder pressure.
- đCertiPUR-US PREMIUM MEMORY FOAM: This neck support pillow is made with high-density slow rebound memory foam which is certified by CertiPUR-US and approved by Oeko-Tex. It provides maximum comfort without any harmful substance and maintains its shape for long-term use with a perfect balance between firmness and softness. NOTE: NEVER WASH THE MEMORY FOAM.
- đREMOVABLE BREATHABLE PILLOWCASE: The pillowcase is made of 100% polyester fiber which is very breathable and skin-friendly to keep the bed pillow cool for sleeping. The outer cover can be easily removed with a durable zipper and machine washable, easy to clean, and maintain hygiene. All material is chemical-free for improving health. Ideal gift for your family and friends.
- đQUALITY ASSURANCE: Since everyone's sleep habits are different, their perception of softness and firmness is different; therefore, we cannot guarantee that our products are 100% suitable for everyone. If you feel uncomfortable or uncomfortable during use, please contact our customer service staff in time. We will reply as soon as possible.
- đNOTICE: If you haven't used a similar pillow before. It is possible for you to experience some discomfort during the FIRST TWO WEEKS while your body is trying to adjust to the correct position. Please be patient and give yourself an adaptation cycle for the cervical pillow.
- đNOTE: This product is vacuum-compressed; when you receive the product and open the package, please wait patiently for 1-48 hours, and the cervical pillow can return to its original shape.
Delivery Timing
All standard orders will be dispatched within 3 working days. The standard delivery timeline will be 3 to 10 working days after dispatch. The tracking ID will be sent via mail after dispatch. Containment Zones may experience some delay.
For orders placed after 18:00 hours, the order processing begins the next day.
All orders ship through USPS, UPSïŒFedEx-Economy depending on shipping rates.
We currently only ship to the United States (excluding residents ofoverseas military installations).
We offer free shipping for orders over $55 to the 48contiguous United States. For orders under US$55, we charge a shipping fee of $4.For customers in Hawaii, Alaska and Puerto Rico, we set a uniform shipping rate of $12 .Once you've placed your order, our products typically ship from our warehouse within 1-3 business days. Once a product has shipped, you'll receive a tracking number that you can use to follow your package as it makes its way to you
We ship orders Monday through Friday. Please note we do not ship on Saturdays or Sundays.Â
NOTE: As the holidays are approaching, expect to see delivery delays. These are unfortunately going to impact all businesses globally. We will do our best to monitor the situation and keep you up to date.Â
If you are concerned about getting it before a certain date, please reach out and we will do our best to help.Â
Once it leaves our warehouse, we have little control over the package. Your best bet it so contact the shipping company (USPS, or UPS).
Before ordering PLEASE check your local customs/tax fees. These fees are upon you to pay and are NOT the responsibility of joynox. The customs fees will be a fee set by your country. These fees are on top of the product and shipping fees that you already paid. We will do everything in our legal power to help you to not pay these fees but we will not break the law to do so.
Occasionally a package will miss a scan checkpoint and stop updating. If this happens your package is likely still on its way. Feel free to reach out to us at contact@joynox.com for help
Cancellation Policy
After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation orders after the product has been dispatched from our warehouse.
Return and Exchange Policy
If you are not satisfied with a product that you have purchased on the joynox website, we are here to help!
The product bought will only be accepted for refund or exchange if they are intimated within 30 days after the delivery and if they meet the following return criteria :-
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Items are in their original state along with bills, tags, and original packaging.
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Items must have no visible signs of tear and use.
If your purchase meets our return criteria stated above, you can return your product for a different product or a refund equivalent to the original payment done for the product being returned.
Please email our care team at contact@joynox.com within 30 days of delivery with the following information:-
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Order number
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Delivery address
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Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.
Once products are received, we will process your refund, store credit or replacement. Please allow 5-7 business days to appear on bank statement. Note that Customer is responsible for any shipping costs.
In the event you would like to exchange your item for a different color or size, you are responsible for shipping items back to us. The new item will be shipped to you for free, unless you are located in Hawaii, Alaska or Canada. In that case, buyer is responsible for all shipping costs.
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